SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of topofferstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of topofferstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'll try.
Cool thing, i'm happy, fast delivery, complete with a handbag, already tried, later i will add a photo and.
Linza came to shvidko, akuratno packed, herself to finish the important and neochikuvano is great. On the viglade nadyno creep to the phone, it is possible to znimatia panorama, yak will be more significant, the night just on the phone camera, robiti selfi, if vi in the photo ter you will be more comfortable (not the face on the screen), and even macro. Z linzou phone focuses on significant neighbor reviews. I recommend!
Zamovila 13.02, otrimala 18.03, pre-satisfied duzha strongly, took for photography nigtiv, super, troes box poshkodgena, ale everything
Awesome
Price contrast or summer very wonderful.
Surprisingly good quality! I’m happy.
Delivered quickly. The lens is good, only if the phone camera is not very, the lens will not help (
Expected more.
Ótimo produto
Fast delivery to st. petersburg. The box flew heavily wrinkled, but the lens survived. I would recommend that the store better pack the goods, especially the goods need to be protected. Made qualitatively. Removes adequately. The goods are satisfied. I recommend to buy.
I was cool with linza, i did not see such a yakosti. Go to duge garni svitlini!
very good product. Seller highly recommended
I'm delighted) the parcel came in 11 days, the quality is super) later i'll try to supplement the review, i'll show you how to take pictures)
Quality and photo very close to photo
It's a pass, we love it. It's worth 100%. It has a lot of quality. The macro didn't do it with much light and it didn't go very well, but it is of high quality in good light conditions. It came very fast to gran canaria. Thank you very much.
If you compare with a mirror of course nothing, but if there is this thing at hand in the range of three lenses, wide, macro and native camera. The lenses are heavy it seems that this is a glass, a clothespin plastic with an elastic band. Keeps well on the phone, i think on the phone with a good camera effect will be even steeper
Great!
It came very quickly for two weeks, the box is slightly wrinkled, the kit consists of a cover, a cloth, a lens clip and the lens itself with two lids
Ordered march 3, received march 15-very fast delivery. Packed securely, neatly. In a branded box with a description, a bag for transportation, and a special napkin in the kit. Attached to the phone securely. Looks exactly like in the description. I haven't used it in town yet.
it was fast and cool product
Good product. Picture quality is ok, only the corners of the picture are blurred a bit. Macro is good. I think it's ok for the price. First picture without lens, second with lens, third without lens, fourth with macro lens.
Excellent
Perfect as described
Very fast delivery, only 13 days to france. The lens look fine, not super but good enough for the price, as I use it only for fun not for proffesional. Thanks
Delivery is quite fast, everything has come. Checked only macro, since the second lens is not interested. The quality of the photo on huawei p20 pro is excellent!
Заебись
I'm very happy! And the packaging is cool!
Good lenses
The lens met all expectations! I'm delighted! Delivery fast, packed perfectly
All correct shipping time and item such as description.
super
Excellent lens. I wrote to the store to send it quickly, i did everything lightning fast, for which he thank you very much)
The quality of the assembly is good. I'm happy with the purchase of 80 percent)) thanks to the store for prompt delivery.
Cool lens, delivery less than two weeks. Fit for phone with double camera
Thank you very much for the quality goods. I really like it. I recommend!
Good lens!
Instant delivery, chic quality! Your money is worth it! I'm delighted! Thank you!
Worried that it is not suitable for iphone x... Came up! Everything works, macro turns out, everything is ok!
The goods are received on time... Intact. Thank you.
Excelente Lens
Honestly say the effect expected More .... i do not know but i think the thing is useless or i got married. The effect is not the one expected
Quickly arrived
Good lens, macro shooting turns out perfectly! Delivery about a month to omsk. Everything is packed perfectly, qualitatively! I advise the lens! Thank you store!
Everything is fine! Super quality! And most importantly, the photo is clear and without black frames on the sides! Completely satisfied!
Unnecessary trinket
Package in perfect condition and remarkable quality. The targets weigh and the clamp is strong, it also brings wipes to clean the lenses and a cover to keep everything. Very good.
Delivery was very slow. But I’m happy it’s here now. I can’t wait until I put this to work. XD
The goods went about 18 days to moscow. The order was made on february 22 at 1 am, in the morning of march 11 in the box found a notification from the mail. The lens is packed in a box, a box in a package that is lined from the inside with a puffy film. You can say that the lens was securely packed, but the box itself was slightly wrinkled. If you take as a gift, then this is a problem, but i took for myself, so the box threw out immediately. The kit included the lens itself, a clothespin, a cloth for wiping the lens and a storage bag (alya leather). In general, everything is neat and convenient. The only negative, for which i definitely do not reduce the score, is the lid on the lens as if it did not fit snugly. Who has a mirror, then in comparison with it is noticeable. But for such money :) this is definitely not a problem! Took a photo of "piglet" with the lens and without. What is blurred is without the lens, what is clear with the lens. But immediately i will say, the light did not expose, etc.
It came quickly. Quality is better than ordinary lenses uniquely! :)