Buyer | Real customer reviews |
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S***v ![]() ![]() |
17 Feb 2019 14:02 You can not separately remove fingerprints from memory, only all at once-it's not convenient. And so everything works. |
G***f ![]() ![]() |
24 Jan 2019 10:19 Excellent |
I***o ![]() ![]() |
18 Jan 2019 17:28 100% qualified store. Great quality product. |
J***k ![]() ![]() |
16 Jan 2019 18:57 Excellent! Works as described! |
I***z ![]() ![]() |
12 Jan 2019 11:01 Was a present, the recipient loved it and says it’s great :) |
D***s ![]() ![]() |
2 Jan 2019 16:55 Ok all right thanks |
J***o ![]() ![]() |
19 Dec 2018 01:19 Great product, fits the description, works perfectly |
J***n ![]() ![]() |
13 Dec 2018 05:26 It works fine, when you finally got the fingerprints registered. The app does need some work though, it crashes very often, it takes some time to get the prints registered |
S***t ![]() ![]() |
10 Dec 2018 12:18 good product. |
J***e ![]() ![]() |
20 Nov 2018 08:29 Works good |
M***e ![]() ![]() |
12 Nov 2018 00:38 Arrivée rapidement, cadenas de bonne qualité et fonctionne parfaitement bien. L’historique d’ouverture ne permet pas d’identifier quel doigt a ouvert le cadenas. De plus l’historique ne fonctionne que si le cadenas est connecté en Bluetooth. Sinon très bon produit. |
Y***i ![]() ![]() |
5 Nov 2018 03:10 love it |
I***j ![]() ![]() |
25 Oct 2018 02:40 excellent lock.can open with smart phone fingerprint or through app. shipping courier to door. goods store recommend! |
K***l ![]() ![]() |
25 Oct 2018 02:22 Super! Arrived quickly - 11 days. |
A***l ![]() ![]() |
23 Oct 2018 10:29 Excellent. Works as described. I use it as gym lock and it really is a lot more convenient, and helps keep my valuables secure with no problems. I've broken combination padlocks before and this immediately solves that problem. |
A***o ![]() ![]() |
22 Oct 2018 04:58 looks solid and works as expected, except i wasn't be able to add one of my fingers although the other was accepted fine) |
Customer ![]() ![]() |
6 Oct 2018 19:01 Very cool |
A***z ![]() ![]() |
3 Oct 2018 15:12 Excellent |
M***n ![]() ![]() |
1 Oct 2018 07:08 Nice Product |
J***d ![]() ![]() |
24 Sep 2018 12:13 Working well! |
I***h ![]() ![]() |
18 Sep 2018 11:58 Seller very quickly sent goods. Goods are packed and reached by A. Is fully consistent with the description. Seller sociable and answering questions. Service 5 stars. |
M***k ![]() ![]() |
17 Sep 2018 13:06 Arrived in two weeks. Good quality. Easy setup and working as expected. |
P***y ![]() ![]() |
13 Sep 2018 02:21 very good store and very nice item |
P***y ![]() ![]() |
12 Sep 2018 00:45 I loved them |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.